SLA (Service Level Agreement)

This is Client Specific and this is set in the Client screen in the web

Please refer to 'How to set up the Service Level Agreement (SLA) for a Client'

For Kaptur this is an Information screen - A service level agreement defines what the inspector should deliver to the client in order to satisfactorily complete the job and requirements contained on this screen should be adhered to at all times. 

It will show on the job details screen in the web and on the SLA screen on the mobile App.