FAQ's

Do I need an internet connection to complete the reports?
No.  You would download your jobs from the web portal and then the app works offline.  When you are ready to upload the jobs, we recommend connectin...
Thu, 3 Apr, 2025 at 3:42 PM
Do I need to log out of Kaptur after each time I use it?
  There is no need to log out of Kaptur, it works fine when it is always logged in.
Thu, 3 Apr, 2025 at 3:48 PM
I took a picture in the wrong room – what should I do?
If you are still in the property then you can just delete the wrong picture and retake the new one. If you have already uploaded the job to KMS then you...
Fri, 11 Apr, 2025 at 2:20 PM
SLA Screen - What is this?
SLA (Service Level Agreement) This is Client Specific and this is set in the Client screen in the web Please refer to 'How to set up the Service Level...
Wed, 2 Apr, 2025 at 4:20 PM